Refund policy

Return & Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, contact us at eblang2020@gmail.com. If your return is accepted, we will provide instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted. The customer is responsible for all return shipping costs.

Damages and Issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items Certain items cannot be returned, such as perishable goods, custom or personalized items, personal care goods, hazardous materials, flammable liquids, or gases. Sale items and gift cards are also non-refundable.

Exchanges The fastest way to get what you want is to return the item you have and, once accepted, make a separate purchase for the new item.

Refunds We will notify you once we've inspected your return. If approved, you'll be refunded to your original payment method within 10 business days. If more than 15 business days have passed since approval, contact us at eblang2020@gmail.com.